Business and Professional Computer Services
Sales and Service, Consulting and Design, Installation, Training, and more, from experienced, Industry Certified professionals, consultants, and technicians with years of experience. Top rated products and services for Computing and Telecom, Audio/ Visual and Multimedia, and more, we can help your business satisfy all it's technology-based requirements in one place!
COMPUTER HELPERS supports desktops, laptops, printers, peripherals, LANS/WANS, Intel based servers, PC and Mac computers.We service Baltimore, central Maryland, and Washington, D.C. We deliver prompt quality services that meet and often exceed our
customer's expectations.Businesses today demand maximum performance from their computer technology, and managing technology costs is a challenge.
Our computer and network service expertise in multi-vendor hardware maintenance, configuration and support is why we are
fast-becoming a leading independent service provider of on-site maintenance services.
Both in- and out-of-warranty units are serviced with the same quality response/repair times. We provide solutions for equipment maintenance, eliminating the need for multiple vendors.
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Computer Repairs and Upgrades: Our field technicians successfully complete service calls in small and large business settings, campus environments, medical facilities and home offices. COMPUTER HELPERS' goal is to provide our responsive service coverage regardless of the support issues that initiated the service call. Most service work completed on-site(over 80%!) at time of service call.
Conferencing: Video/Audio/Data: Whatever your conferencing needs may be, we can design and build a functional system that will work for your particular needs.
Data and Phone Systems Cabling, and Commercial Audio and Video
System Upgrades - Memory, Accessories, Peripherals, Networking
Computer system sales and service: We sell and service major equipment names, including Dell, HP, and IBM. We provide fast delivery and setup! Count on us to provide you with your important technology, A/V, and peripheral equipment on time and with competitive pricing. We stock major brands, or we can custom-build a computer system to your exact needs, efficiently and economically.
Service and Maintenance Agreements: COMPUTER HELPERS provides Emergency and On-Call Service, Monthly and other Scheduled
Service and Maintenance Agreements: COMPUTER HELPERS provides Emergency and On-Call Service, Monthly and other Scheduled Services, Telephone Technical Support. 24 hour service is available as are flexible maintenance agreements
Digital Exam Room © Help Desk: We offer telephone support for hardware and software operating problems, administrative IT support, and "how do I" questions, Per Call programs or Discount Annual Agreements.
Hardware and Software Training: PC and Mac :We support many major software and hardware brands, and have worked with many mainstream and proprietary software applications, and hardware implementations, and we have the technical knowledge to work with your configurations.
Audio/Visual and Multimedia: We design and install Business-Level Theater and Multimedia Systems, including Presentation Video and Sound, Flat and Plasma Screen, projectors, mixers and digital video and audio components. Computer Helpers offers sales, service and rentals.
Security Software Sales and Installation: Ransomware protection using Backup Software; Virus Detection and Removal
Project Management: From system design and installation, to managing upgrades and Security Updates, to helping manage the scale-up hat growth may dictate, COMPUTER HELPERS does the project on time and on budget.
Office Relocation Services: We carefully disconnect, remove, transport and reinstall your computer system(s) at your new locale. Movers just can’t match our level or professionalism.
Service Level Agreements (SLAs) include: The repair and maintenance of desktops and laptops, Desktop and standalone scanners,
External drives, Attached peripheral equipment , Servers, Network Devices, and Printers (including network printers).
Computer Helpers can also provide: Dedicated on-site technicians, dedicated on-site parts, and dedicated on-site program management,
while maintaining a focus on customer satisfaction. We provide support for numerous business partners requiring special projects,
including: Kiosk Projects, Medical Projects, Satellite Technology, Surveillance Technology, Video Conferencing units and more.
We consistently deliver on-time professional service to our customers.
COMPUTER HELPERS has the award-winning experience, people, infrastructure, and geographic coverage to handle all your IT service
support needs. We can design a service portfolio that will enhance the services you need most and offer the flexibility of using other
services on an "as needed" basis. We will work with you to ensure complete satisfaction, and will support your end-user community in the
most cost-effective manner possible. At CTI, on time service and customer satisfaction are our top deliverables.
COMPUTER HELPERS provides a full range of products and services from room design to roll-outs. Outsource with us and receive fast
turn-around time SLAs for immediate problem resolution. Flexible pricing and great service is what we do.
COMPUTER HELPERS provides a multitude of options to our customers, and the efficient service and support models we have developed
make it possible for us to deliver the industry's best on-time service less expensively than our competitors. This same quality of service can
be delivered to small, medium, or large businesses, offering superior service and low cost solutions.
COMPUTER HELPERS Microsoft A+ and
Comp TIA Certified
technicians have been serving clients successfully since 1997. We are a member
of the Better Business Bureau and the Chamber of Commerce. References are available from business owners, professionals, churches,
nonprofits, and educational institutions.
COMPUTER HELPERS offers you all the major brand name equipment, sales and service together, so affordably, we're the one-stop
provider for all of your technology needs.
Wired or Wireless Installation and Cabling: Networking (LAN), and Systems Integration: Computer System Sales and Service: Growing from one to many computer systems, integrated specifically for your needs, and complete networking efficiency, Wired and Wireless.
Home office design, upgrade, and installation
UP TO 43% OF WORKERS COMPLETE FULL OR PART-TIME WORK ASSIGNMENTS AT HOME according to a recent Gallup Poll. That’s up from just 11% just 9 years ago!
If you are not working from home (or by Laptop or Mobile) now you probably will be soon. The growth in capabilities-Conferencing and one-to-one or one-to-many Collaboration (previously known as Meetings), Internet-connected networking with company systems should count security as a necessary concern. Using Wi-Fi without proper (and recently more economical) security won’t work!
Home Theater and Entertainment Systems
HD Video and Audio Design and Installation
Video Streaming, On-Demand-EVERYTHING! Hulu, YouTube, Crackle, Netflix, HBO, and lots more. Content packages, a la carte programs; selection choice increasing daily. Internet TV, Cable TV, Fiber Optic cable, Satellite TV and Internet. It's all here, and it's all here now!
With so many choices of movies, TV shows, educational materials, travel and more, your home theater and entertainment system is more connected than ever! Now you can use Skype and other connected Video systems for split-screen video calls, multi-screen news and business channels in your home office, theater screening in the family room; choices are endless! From 50 inch flat screens to 10 foot projection screen system, you can be really entertained!